How DANA Records Meet Privacy Rules
We collect details needed to create and maintain your account, including your contact details, phone verification result, login events and requests sent to support. When you use DANA, OVO, GoPay or QRIS, we may retain the payment reference, amount, status and time so we can match
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a wallet event to your account without storing a wallet password. Bank transfer and virtual account records may include the receiving bank rail, such as BCA, BRI, Mandiri or BNI, together with a reference used for reconciliation. Device type, browser, IP address and security events help
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us identify unusual access and keep sessions connected. We use cookies for login continuity and preferences, and we explain available controls when they apply. We keep records only for the period needed for the stated purpose, account security or a lawful request. Where access or eligibility
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is discussed, it depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.